Account help
Include your Alias Draw username, but never send your password or authentication cookie. We may ask you to verify control of the account before making changes.
Contact Alias Draw
Questions, account help, safety reports, privacy requests, and bug reports all start with the same support inbox.
Support@sailyapp.com ↗Privacy request
Use the subject “Alias Draw Privacy Request.” Tell us whether you want access, correction, deletion, or another privacy right. We may request limited information to verify your identity.
Safety or abuse
Include the room code, approximate date and time, and a short description. Do not forward unnecessary personal information or harmful material.
Bug report
Include your browser, device, what you expected, what happened, and steps that reproduce the issue. Screenshots are useful when they do not expose private information.
BEFORE YOU SEND
Useful details
- The page or feature involved
- The room or saved-pack code, if relevant
- Your approximate local time and time zone
- Whether the issue continues after refreshing
Support is handled by email. Response times vary. Alias Draw does not provide emergency services. If someone is in immediate danger, contact local emergency services.